1. Describe five management competencies that are becoming crucial in today’s fast-paced and rapidly changing world.
2. Define the four management functions and the type of management activity associated with each.
3. Explain the difference between efficiency and effectiveness and their importance for organizational performance.
4. Describe technical, human, and conceptual skills and their relevance for managers.
5. Describe management types and the horizontal and vertical differences among them.
6. Summarize the personal challenges involved in becoming a new manager.
7. Define ten roles that managers perform in organizations.
8. Explain the unique characteristics of the manager’s role in small businesses and nonprofit organizations.
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