Crisis management case analysis
CASE: Tylenol Poison Crisis 1982
Introduction: This paper is about Public Relation Crisis Management Case analysis, the paper should be 3 – 4 pages, double spaced.
The case analysis should only focus on these 3 parts:
1. Organizational Response: Proactive Organizational Responses, Reactive Public Relations Responses and Analysis of the Organizational Response
2. Effective Communication: Analyzing the Community Timing and Analyzing the Key Messages
3. Measurable Outcomes and Evaluation Methods
Notice: No plagiarism, please use proper citation and references.
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