Steps employers take to ensure they are complying with the Immigration Reform and Control Act

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1. Think of your current job or a job you recently held. Write a job description and a job specification for the job. How well do (or did) you match the requirements of the job?
2. A business executive said that people tend to make the mistake of hiring in their own image. What does this mean? How does this tendency make it more difficult for an organization to build a diverse workforce?
3. In recruiting for each of the following positions, what source or sources of candidates would you recommend using? Explain your choices.
   1. A receptionist for a city government office.
   2. A lathe operator.
   3. A graphic artist for an advertising agency.
   4. A nurse for an adult day care facility.
4. Describe what happens during the screening process. What does the human resources department look for when reading employment applications and résumés?
5. Supervisor Lisa Kitzinger is interviewing candidates to add a social media expert to her sales team. Kitzinger works in a cubicle, and she has an assistant who could help during the interview process. What can she do to put candidates at ease?
6. Which of the following questions is (are) appropriate for a job interview for the position of office manager for an automobile dealership?
   1. Do you attend church regularly?
   2. Do you know how to use our computer and telecommunications systems?
   3. Are you familiar with our line of cars?
   4. Are you married?
   5. Aren’t you close to retirement age?
   6. What skills did you develop at your previous job that you feel would be helpful in this job?Page 428
7. How can an interviewer combine the techniques of structured and unstructured interviews?
8. Donald Menck, the supervisor on a boatbuilding line, interviews a male job candidate who comes to the interview dressed in a jacket and tie. Menck is surprised by the candidate’s clothing, which is more formal than what is needed on the job; he is also impressed. He assumes that the candidate is intelligent and motivated. What common error in judgment is Menck making? What steps should he take during the interview to overcome it?
9. An airline has a policy that all its employees must receive a physical examination before they start working for the company. At what point in the selection process should the company request the examination? How may the airline use this information?
10. Which of the following actions would be considered discriminatory under federal laws? Explain your answers.
    1. A company creates a policy that all employees must retire by age 65.
    2. A supervisor gives the biggest raises to men because they have families to support.
    3. A company that recruits at colleges and universities makes at least 20 percent of its visits to schools that are historically black.
    4. In a department where employees must do a lot of overtime work on Saturdays, a supervisor avoids hiring Jews because Saturday is their day of rest and worship.
11. Joel Trueheart supervises customer service representatives for a toy company. The employees handle complaints and questions from customers calling the company’s toll-free telephone number. To fill a vacancy in the department, Trueheart has reviewed many résumés and is in the process of interviewing a few candidates. One of the most impressive résumés is that of Sophia Ahmad, but when Trueheart meets her, he is startled to observe that she is blind. What should he do to make sure he is complying with the Americans with Disabilities Act?
12. What steps must employers take to ensure that they are complying with the Immigration Reform and Control Act?

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