Process Management Case Study
Assignment Overview
For this assignment, you will analyze a process management case study and respond to questions about it.
Assignment Directions
To complete this assignment:
- In your Operations Management: Processes and Supply Chains text, read the “Custom Molds” case study on pages 92–94.
- Write and submit a 4–5 page paper responding to the following case questions (questions 1, 2, and 3 on page 94):
- What are the major issues facing Tom and Mason Miller?
- What are the competitive priorities for Custom Molds’s processes and the changing nature of the industry?
- What alternatives might the Millers pursue? What key factors should they consider as they evaluate these alternatives?
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