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Which method for providing feedback described in the lesson resonates with you?
Then, evaluate yourself on how well you receive feedback from others: parents, friends, bosses, and so forth. Be honest with yourselves. View the video: The Power of Empathy: Search for an animated short from researcher and professor Brené Brown called The Power of Empathy. View this video:
and then discuss how it relates to personal and professional situations where empathetic listening is necessary (e.g., hearing from your girlfriend that someone close to her died, receiving a text from a coworker that the project he led for 3 months has collapsed, or being told that one of your clients has health problems). Identify the differences between sympathy and empathy. Share ideas for the kinds of responses that are more or less appropriate for responding to someone with a crisis and in need of empathy.
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