Provide structured opportunities for feedback from all team members

Team charter # 5.

Team Mission and Vision

The mission statement is a strategic tool that helps employees, or team members, form a bond with the organization and its mission (Babnik, Breznik, Dermol, Sirca, 2014). Team 5 is composed of graduate students working toward successful completion of a Managing Virtual Teams class. A vision statement has the ability to create a significant impact on organization, team, and individual performance (Kirkpatrick, 2017).

Mission Statement

Members of the team will work virtually and are committed to working together to produce a high-quality research project through effective and thorough research and by utilizing information presented in the class.

Vision Statement

Our vision is to work cooperatively in a manner that allows every team member the opportunity to achieve his/her fullest potential to work effectively in virtual teams.

Communications Plan

Effective communication management within virtual project teams is of paramount importance and a fundamental competency that, if properly executed, connects every member of a project team, so that they can work together to achieve the project’s objectives (Muszynska 2015).  If communication is not managed effectively and fully understood by all team members, project outcomes may be at risk and result in sub par performance.

Communication Goals:

· Keep team members informed of project timeline, and assignment needs

· Provide clear insight into any decisions needed or roadblocks

· Provide structured opportunities for feedback from all team members

· Assess problems and make recommendation to address them.

· Email as needed regarding:

·

· Timeline specifics

· Key accomplishments

· Actionable items to review

· Next steps

Work Division Plan

Task Assigned to: Due in Team’s discussion topic by: Completed and posted in team’s discussion topic
Team Agreement Lead/s: Everyone October 11, 2018 October 11, 2018
Coordinate development and production of team Agreement Everyone: group effort during group chat October 8, 2018 October 11, 2018
Confirm Communication Methods Everyone October 8, 2018 October 11, 2018
Create Team Mission Dwayne Bonnette & Danielle Atkins October 10, 2018 October 11, 2018
Create Team Vision Dwayne Bonnette & Danielle Atkins October 10, 2018 October 11, 2018
Work Division plan Josh Carey October 10, 2018 October 11, 2018
Conflict Management: Alicia Jones October 10, 2018 October 11, 2018
Accountability Jennifer Shee October 10, 2018 October 11, 2018

Conflict Management

Conflict is inevitable within a work group, especially during the storming stage of group development (Smith, 2005).  Although, conflict is not ideal, it can be constructive or destructive depending on how it is resolved (Townsley). Communication is key to resolving conflict, and we should work together to resolve any conflict, should it arise.       If a conflict arises, we should work together, as a group, to mediate it quickly and efficiently within 24 hours.  All constructive criticisms and disagreements should be brought to the group’s attention for us to handle amongst ourselves.  If another member disagrees with an idea or aspect of the project, they should voice their opinion and be constructive with their feedback.  As a team, we should work together to understand the other member’s point of view and discuss possible solutions, if needed. If a solution is needed, we should evaluate the solutions presented amongst ourselves and vote on the most appropriate one based on the situation.  We should then immediately implement the solution.

As a last resort, if conflict arises, and we cannot mitigate it amongst ourselves to the satisfaction of all team members, we will notify the professor to see what the next best course of action should be. Accountability

In order for our team to accomplish our goals, we need to make sure that our team members follow through with what has been agreed upon. We also need to make sure that the quality of work is acceptable to our team.  In the case that any member of our team fails to act and produce work that is satisfactory to the rest of the team, team members will receive timely feedback from the rest of the team on how to improve. Team members will be given due process in the form of a written warning via email (Hunsaker, Pavett, & Hunsaker, 2011). If the behavior has not improved to a level deemed satisfactory by the team in a reasonable amount of time, the team will request assistance from the instructor.

References

Babnik, K., Breznik, K., Dermol, V., Sirca, N. (2014). The mission statement: Organizational culture perspective. Industrial Management & Data Systems, Vol. 114 Issue: 4, pp.612-627, https://doi.org/10.1108/IMDS-10-2013-0455

Hunsaker, P., Pavett, C., & Hunsaker, J. (2011). Increasing Student-Learning Team Effectiveness With Team Charters. Journal of Education for Business, 86(3), 127–139.

Kirkpatrick, S. (2017). Toward a grounded theory: A qualitative study of vision statement development. Journal of Management Policy & Practice,Vol. 18(1), 87-101. Retrieved from http://ezproxy.umuc.edu/login?url=http://search.ebscohost.com.ezproxy.umuc.edu/login.aspx?direct=true&db=bth&AN=129220181&site=eds-live&scope=site.

Muszynska, K. (2015). Communication Management in Project Teams-Practices and Patterns. Retrieved from http://www.toknowpress.net/ISBN/978-961-6914-13-0/papers/ML15-266.pdf

Smith, M. K. (2005).  Bruce W. Tuckman – Forming, storming norming and performing in groups. Retrieved from http://infed.org/mobi/bruce-w-tuckman-forming-storming-norming-and-performing-in-groups/

Townsley, C. A. (n.d.). Resolving Conflict in Work Teams. Retrieved from http://www.innovativeteambuilding.co.uk/resolving-conflict-in-work-team/

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